SHIPPING & DELIVERY
We ship to most cities in India and to major countries worldwide.
Indicative Dispatch and Delivery Time
- All our products are stocked in our own warehouse in Benares & are ready to ship.
- All ready to ship products are shipped within 2 business days. Kindly allow a couple of business days more for Orders with fall picot & tassels, or other additional services.
- We use BLUEDART for shipping within India, and DHL for overseas shipments. Pincodes where Bluedart service is not available, we use Speed Post.
- We will email you a shipping notification with the tracking information when the order is shipped. Please ensure to provide correct email while placing the order.
- Once shipped, it usually takes 3-5 business days to deliver to most major cities in India and 5-12 business days to other cities depending on logistics availability.
- International shipments usually take 5-12 business days to deliver.
- Please note that while we try to process and deliver the orders asap, we do not offer guaranteed delivery time. We depend on logistics service providers, like DHL, Bluedart for deliveries. Delay in deliveries due to regulatory norms, customs clearances, natural calamities or logistical reasons will not be eligible for a return/refund claim. Incase you need time-bound delivery, please do check with us before placing the order.
Free Shipping in India
- Free Shipping within India is available on prepaid orders above Rs 10,000.
- On orders below Rs 10,000, you pay a nominal shipping charge based on weight.
- For COD orders, COD fee is applicable based on value of goods.
IMPORTANT
- Any duties, or other fees on international shipments, if applied by the custom officials in India, or any country of transit or destination, are to be borne by the buyer. They are not included in the shipping charges displayed on checkout while placing the order.
- For shipments outside India, request to please provide address within city limits only. An Outside Delivery Area charge of Rs 4000/ USD 50 will be recoverable from the consignee after delivery if the same is applied by DHL on the shipment.
DHL
Bluedart
India Post
